Smartphone App
We are pleased to offer our free and convenient app for both Android and Apple markets. With the app, you can submit simple refill request without a login by entering your last name and prescription numbers or by scanning your prescription bottle. By creating a login you will be provided secure access to the following services:
- View Latest Health News
- Transfer Rxs
- Barcode-Scan
- Request Refills
Patient Web Portal
We are also pleased to offer online access to our patients through our web portal. By selection Online Refills from our menu, you can submit simple refill request without a login by entering your last name and prescription numbers. By creating a login, you will be provided secure access to the following services:
- View and Print Your Rx Profile
- View Your Rxs
- View Drug Images
- View Your Rx Status
- Review and Print Drug Monographs
- Request Refills
- Link Your Whole Family
Interactive Voice Response (IVR)
Our in-house IVR system directs patient and doctor calls to the appropriate staff member through a simple menu system. Our staff is always available during normal business hours to answer your questions. Patients do however have the ability to refill their prescriptions over the phone without any pharmacy interaction and attach a voicemail message if needed. Other useful information such as hours of operation and holiday schedules are also available through our IVR system.
E-mail, Text, and Phone Notification
Patients can choose to be notified by phone, email, or text message once their prescriptions are ready for pickup. Patients can also choose to have a phone notification for refills that are due.
Find us on Facebook as well: http://www.facebook.com/YorkvillePharmacy